Strategic Purpose

Throughout 2025, Pinarc has continued to lead with purpose, strengthening our organisational design, refining service delivery, and embedding operational efficiencies that position us for long-term sustainability. Demand for our services continues to grow, and we’re proud to see talented individuals choosing to join our Pinarc team.

At our 2025 Annual General Meeting (AGM), as CEO, I was thrilled to unveil our new Strategic Plan alongside the Board, reflecting our commitment to innovation, resilience, and impact. Central to this plan is our Strategic Goal; A trusted organisation, that delivers measurable and sustainable impact through growth, long-term resilience, and community partnerships.

Anchored in three central themes that will guide the organisation’s future position, sharpen focus, and amplify our impact.

  1. Community
  2. Organisational Development
  3. Growth & Sustainability

A bold, focused roadmap that will guide us through the next chapter. These themes establish a clear framework to ensure the long-term sustainability of our important narrative.

More than a decade of change with the NDIS

The NDIS was born from a grassroots movement a powerful coalition of people with disability, families, advocates, community organisations, and governments who fought for reform. Legislated in 2013, the Scheme moved from trial to full rollout by 2020. Today, it supports more than half a million Australians, many of whom are receiving life-changing supports for the first time.

This is an achievement worth celebrating. But it’s also a call to action. The next decade must be about simplification, sustainability, and fairness because a system designed to empower should never overwhelm. Let’s be honest the system is still too complex. Plans can be hard to understand, processes often take too long, and families spend far too much time navigating administration instead of focusing on care.

The NDIS has made life better but better should also mean easier. Our focus is to keep working alongside you to push for a scheme that is straightforward, accessible, and truly focused on people. As a registered NDIS and trusted organisation, we will continue to listen, learn, and lead the conversation for positive change.

Finally, we are always searching for passionate staff to join our team and important story. I encourage interested candidates to reach out to our People and Culture team for a discussion careers@pinarc.org.au

Together, we look forward to creating new possibilities with our customers, their families and carers, and our colleagues in 2026. Wishing everyone a safe, joyful, and relaxing festive season!

Peter Newsome
Chief Executive Officer
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